LUPICIA Fresh Tea | Terms & Conditions

Order by Telephone: 0120-94-8642 (13:00~21:00)

Order by FAX: 0120-04-0324 (24hours)

# Please do not hesitate to contact us if you have any inquiry.

LUPICIA ONLINE -English dial service- 0120-94-8642 (13:00～21:00)

Credit card

We accept JCB, VISA, Master, and Diners.(Payment by installments is not available)

Cash on delivery (C.O.D.)

Please complete the payment by cash on receipt of the products. Please note that there will be an additional commission ( ¥ 150 per delivery) will be charged.

Bank transfer

Please complete the payment through bank transfer.
(Please kindly bear the bank commission.)

Post office / Convenience store

Please complete the payment with a payment slip we send to you at post offices and convenience stores nearby.

* Available at

SEVEN ELEVEN, LAWSON, Family Mart, Daily YAMAZAKI, SAVE ON, MINISTOP, YAMAZAKI Dairy Store, Circle K, Sunkus, am/pm, Three F, Poplar, COMMUNITY STORE

Time and date

We aim to deliver your goods within 2-3 days of placing your order.
Delivery time and date can be selected from the following options:

9:00-12:00 12:00-14:00 14:00-16:00 16:00-18:00 18:00-20:00 20:00-21:00

* We will notify you immediately when delays are expected.

Shipping fee

Under ¥ 3000 per delivery	¥ 600
Under ¥ 6000 per delivery	¥ 300
Over ¥ 6000 per delivery	FREE

*Please note that we are not able to ship our products overseas address at this time.

Due to the nature of our products, we are not able to accept returns and exchanges. However, please contact us immediately when the delivered products were in the following situations:

The product is defective item.
Wrong product is delivered.

We are not able to accept cancellations and changes after order completed.

# Please do not hesitate to contact us if you have any inquiries.

English dial service: 0120-94-8642 (13:00-21:00)

*We are sorry that we are unable to ship our LUPICIA Fresh Tea Magazine or products internationally.

If you reside in USA , you can purchase our fresh tea at lupiciausa.com.

Please do not hesitate to contact us if you have any inquiries.

Payment Delivery

Subscription to LUPICIA Fresh Tea Magazine

LUPICIA Fresh Tea Magazine provides you full of the latest tea information and tea of the month. Please give us your details by fax, telephone or e-mail and we will keep you updated with new teas, events and news from LUPICIA.

*Subscription form is PDF file.

Acrobat Reader (Free of charge) is required to view the PDF file

*LUPICIA Tea List will be sent along with the magazine on the first delivery.
*Personal information will be used only for the stated purpose.